Return & Refund Policy

At Thee Flava Collection, we want our customers to feel confident and satisfied with every purchase. If for any reason you are not completely satisfied with your order, please review our return and refund policy below.

Returns
We accept returns on eligible items within 7 days of delivery.

To qualify for a return, items must meet the following conditions:

• The item must be unused and unworn

• The item must be in its original condition

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  All original tags must still be attached

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  The item must be returned in its original packaging

• 
  Items that do not meet these conditions may not be eligible for a return.

• 
  To request a return, please contact us first before sending any item back.

Non-Returnable Items

For hygiene and safety reasons, certain items may not be eligible for return, including:

Wigs or hair products (if opened or used)
Accessories
Final sale or clearance items

Please review product descriptions carefully before making a purchase.

Refunds
Once we receive and inspect your returned item, we will notify you regarding the status of your refund.

If your return is approved, a refund will be processed to your original payment method within 5–10 business days, depending on your payment provider.

Shipping costs are non-refundable unless the return is due to an error on our part.

Exchanges
If you receive a defective or incorrect item, please contact us as soon as possible so we can arrange a replacement.

We are committed to resolving issues quickly and ensuring you receive the correct product.

Return Shipping
Customers are responsible for return shipping costs unless the return is due to a mistake made by Thee Flava Collection.

We recommend using a trackable shipping service to ensure your return arrives safely.

Order Issues
If your item arrives damaged or you experience any issues with your order, please contact us within 48 hours of receiving your package so we can assist you.

Contact Us=
If you have any questions regarding returns, refunds, or exchanges, please contact us.

Thee Flava Collection

Email: theflavacollection@thecollection.biz